A business postgraduate and digital native, Lily has lived and studied in Paris, Shanghai and London. She started her career in luxury Houses: Hermès, Chanel and Dior Maison. Those formative years helped her understand the importance of the client experience in the luxury industry and led her to join The Invisible Collection at its inception. Lily is the digital backbone of the company’s state-of-the-art platform, and a master at pairing the most advanced digital solutions with truly personalized services. A strong advocate for responsible practices, she firmly believes that luxury and sustainability must go hand in hand.